Refund Policy

At ROUMASPORT, we want customers to feel confident when purchasing from our online store.

Return Eligibility

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

• The item must be unused

• The item must be in its original packaging

• The item must include all original tags and accessories

Non-Returnable Items

Returns will not be accepted for:

• Used or damaged products caused by misuse

• Products returned after the 30-day return period

• Items that are missing original packaging or components

Return Process

To request a return, customers should contact our support team and provide:

• Order number

• Reason for return

• Photos (if the item is damaged)

Our team will review the request and provide return instructions.

Refund Processing

After the returned item is received and inspected, we will notify the customer of the refund status.

Approved refunds will be issued to the original payment method within 5–7 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.